Excludes Online CEU courses (through Net of Knowledge), software, DVD’s, special order items, open box and outlet items. Applies to retail and practitioner accounts only.
Return shipping for international customers is free when returning defective or damaged products. Shipping costs for other returns are the responsibility of the international customer.
Consumable Item Product Returns -The integrity of our products is paramount to Lhasa OMS. Expiration dates are only one of the methods we use to monitor the continued quality and safety of a product. Due to product safety concerns, we apologize but we are unable to accept returns for single herbs, herbal formulas, or CBD products when the product’s safety seal has been broken or freshness has been compromised. Creams and lotions can be the target of tampering and thus are not returnable. We apologize for any inconvenience this product safety policy causes. This policy is part of our on-going commitment to provide safe, high quality products.